DS
Daniel S
1 reviews | Active since Mar 2020
11 Jun 2021, 10:37
Pathetic Service!!!
I've been following up with Vumatel to release the line and till this day I haven't received feedback. Sophy responded requested that I forward POA on *** which I did but no one has bothered to update me.
I need this to be attended ASAP as am unable to perform my daily duties.
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
11 Jun 2021, 12:56Good day, Danny
Hope this mail finds you well.
Kindly request the advised ISP to action the requested action on the account, as advised on the social mail.
Kind regards,
The Vuma team
Hope this mail finds you well.
Kindly request the advised ISP to action the requested action on the account, as advised on the social mail.
Kind regards,
The Vuma team
Vumatel's reply11 Jun 2021, 12:56
Official
Good day, Danny
Hope this mail finds you well.
Kindly request the advised ISP to action the requested action on the account, as advised on the social mail.
Kind regards,
The Vuma team
Hope this mail finds you well.
Kindly request the advised ISP to action the requested action on the account, as advised on the social mail.
Kind regards,
The Vuma team
DS
Daniel S's updateReviewer Update
11 Jun 2021, 13:42Who gave that ISP consent? Why should I rectify the mess that was done by your agent? I won't contact ISP as I have never been in contact with them regarding the fibre installation.
DS
Daniel S's update11 Jun 2021, 13:42
Reviewer Update
Who gave that ISP consent? Why should I rectify the mess that was done by your agent? I won't contact ISP as I have never been in contact with them regarding the fibre installation.
Vumatel's replyOfficial
11 Jun 2021, 14:07Hi Daniel
It's an order which you took up with the ISP, due to contractual agreements reached between the two, you and the ISP. We can not amend the status.
May we kindly request you contact the ISP and have it actioned as advised, should you wish for the status on your one to change.
Kind regards,
The Vuma team
It's an order which you took up with the ISP, due to contractual agreements reached between the two, you and the ISP. We can not amend the status.
May we kindly request you contact the ISP and have it actioned as advised, should you wish for the status on your one to change.
Kind regards,
The Vuma team
Vumatel's reply11 Jun 2021, 14:07
Official
Hi Daniel
It's an order which you took up with the ISP, due to contractual agreements reached between the two, you and the ISP. We can not amend the status.
May we kindly request you contact the ISP and have it actioned as advised, should you wish for the status on your one to change.
Kind regards,
The Vuma team
It's an order which you took up with the ISP, due to contractual agreements reached between the two, you and the ISP. We can not amend the status.
May we kindly request you contact the ISP and have it actioned as advised, should you wish for the status on your one to change.
Kind regards,
The Vuma team
DS
Daniel S's updateReviewer Update
11 Jun 2021, 14:25As previously stated that I have never placed an order with Supersonic...Vumatel never contacted me about which ISP I preferred. Why should I be the one contacting Supersonic while you guys made this mess on your side?
DS
Daniel S's update11 Jun 2021, 14:25
Reviewer Update
As previously stated that I have never placed an order with Supersonic...Vumatel never contacted me about which ISP I preferred. Why should I be the one contacting Supersonic while you guys made this mess on your side?