1 reviews | Active since Feb 2017
Pathetic service. Do not care about client needs
<p>Have been phoning for months to get fiber installed. The have laid the cable but have yet to splice to my house. Every other house has the grey box on the wall expect for mine. I have just moved and I run my business from home and I need access to Internet yesterday. I have been speaking to zaahied who everyone I phone him tells me it's going to be installed on Friday. Friday Friday Friday. Bums you are pathetic and as a line provider you need to step up your game I expect a call asap and I expect Internet to be installed this week. And I expect an explanation why every house expect mine has the grey box </p>
Good day Cale
We apologise for the inconvenience caused and understand your frustration.
Please could you kindly send your contact details and physical address to *** so that we can escalated your installation issue to the correct department and have it resolved as soon as possible. We will be in touch with you shortly.
Apologies again for the inconvenience.
Kind regards,
The VUMA Team
Good day Cale
We apologise for the inconvenience caused and understand your frustration.
Please could you kindly send your contact details and physical address to *** so that we can escalated your installation issue to the correct department and have it resolved as soon as possible. We will be in touch with you shortly.
Apologies again for the inconvenience.
Kind regards,
The VUMA Team
