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nomkhitha N

1 reviews | Active since Apr 2019

09 Feb 2024, 09:02

PATHETIC SERVICE

I HAVE PAID LASTWEEK THURSDAY 1ST OF FEBRUARY FOR FIBRE TILL TODAY I HAVE BEEN WAITING FOR A CALL FROM SADV AT THIS POINT I NEED MY MONEY BACK R399 SO I CAN IKEJA I CANT BE BUYING DATA SO I CAN WORK BUT YOU GUYS HAVE MY MONEY AND I HAVE BEEN MESSAGING ON THE WHATSAPP NUMBER AND THAT CHAT BOT IS USELESS NO ASSISTANCE TILL NOW I HAVE EMAILED ON sadv-Support <***>MY TICKET NUMBER IS SA417879.is SA418432,SA418215 TILL NOW THERE IS NO RESPONSE IM IN OFFICE CAUSE I DONT HAVE INTERNET AT HOME THIS IS PATHETIC I WANT MY MONEY BACK ASAP! I DONT WANT TO CONTINUE WITH YOUR SERVICE MY NUMBER IS *** GET SOMONE TO CALL ME TODAY STILL AND REFUND MY MONEY

0
Replies (1)
Vumatel
Vumatel's reply09 Feb 2024, 11:45
Official
Good day Nomkhitha

Please accept our sincere apologies for the service you have received thus far. Kindly note that we have escalated your query
to our installations department for further assistance.

Regards
The Vuma Team