CS
Caronwyn S
1 reviews | Active since Jul 2021
10 Dec 2023, 19:46
PATHETIC SERVICE
My WIFI has been down since Thursday. A technician came out and advised my cable is damaged and asked if I have cables for him to fix it. How does a technician show up ill prepared knowing he might need to fix something but has no equipment? He said he will log a ticket for me to be called so a new cable can be installed. I am still waiting. Supersonic keeps saying Vuma will contact me, useless upon useless. I am beyond annoyed, why am I paying so much for a service that cannot even help me. This contract will be canceled. So unreliable.
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Caronwyn S's updateReviewer Update
11 Dec 2023, 22:58You have never tried calling me, I am the one calling after you. I called earlier and was advised there was no technician assigned to me as yet. Supersonic called and advised that I will get a quote before end of business, nothing. So please, do not undermine me with lies.
CS
Caronwyn S's update11 Dec 2023, 22:58
Reviewer Update
You have never tried calling me, I am the one calling after you. I called earlier and was advised there was no technician assigned to me as yet. Supersonic called and advised that I will get a quote before end of business, nothing. So please, do not undermine me with lies.