Pathetic service

It's been over 2 days without internet in my house,worse I am working from home.I have spent over R400 on data just for few days.My Vuma router just went off on Monday morning when I log a call there is no assistance.Ive been trying to reach Vumatel partner which is home connect but they can't assist.This is the lastmonth I'm with Vuma I'm moving back to Rain I hardly have any problems with them since I decided to join Vuma.Thank you for your pathetic service