LN
Lehandro N
1 reviews | Active since Mar 2024
19 Nov 2024, 11:22
Pathetic Service
My fibre line has been off since the last 7 days consecutively. Extremely disappointed and this service provider is so unreliable, they gave word out that they maintenance is taking place for 2 days, than afterwards it was extended for another day finally they send notification out that it’s been completed and after rebooting it’s still not working, it is so frustrating knowing you paying for someone you can’t utilise and these complaints fall on deaf ears cause they more interested in collecting payments than providing a decent service
If you’re considering VUMATEL, I’d strongly recommend you looking elsewhere. Save yourself the frustration
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Replies (1)0
Replies (1)Vumatel's replyOfficial
19 Nov 2024, 14:29Good day Lehandro Nelson.
Thank you for getting in touch.
We sincerely apologize for the inconvenience caused by the ongoing outage in your area. Our team of skilled technicians is working diligently to resolve the issue and restore service as quickly as possible. We recognize how vital these services are to you and want to assure you that we are doing everything we can to address the situation promptly.
Kind regards
The Vuma Team
Thank you for getting in touch.
We sincerely apologize for the inconvenience caused by the ongoing outage in your area. Our team of skilled technicians is working diligently to resolve the issue and restore service as quickly as possible. We recognize how vital these services are to you and want to assure you that we are doing everything we can to address the situation promptly.
Kind regards
The Vuma Team
Vumatel's reply19 Nov 2024, 14:29
Official
Good day Lehandro Nelson.
Thank you for getting in touch.
We sincerely apologize for the inconvenience caused by the ongoing outage in your area. Our team of skilled technicians is working diligently to resolve the issue and restore service as quickly as possible. We recognize how vital these services are to you and want to assure you that we are doing everything we can to address the situation promptly.
Kind regards
The Vuma Team
Thank you for getting in touch.
We sincerely apologize for the inconvenience caused by the ongoing outage in your area. Our team of skilled technicians is working diligently to resolve the issue and restore service as quickly as possible. We recognize how vital these services are to you and want to assure you that we are doing everything we can to address the situation promptly.
Kind regards
The Vuma Team
