1 reviews | Active since Dec 2022
PATHETIC SERVICE
I made a manual payment yesterday afternoon because the link they sent me did not allow me to make a payment. I received a Facebook message on their page yesterday confirming that they have received my payment. I was not able to get hold of someone to speak to because their call centre number is not working. Their whataspp avenue doesn’t respond, they don’t respond to emails. I even went to complain on HELO PETER and SADV has just sent me an auto response saying that they are looking at the query. The last communication I received from them is that I need to restart my route. I did that and my wifi is still not working. I advised them of this, they said that they are checking my account. But yesterday afternoon at 16h30 they confirmed that they received my payment. They keep referring me to Vuma also. The answer that they have given me is the below: Your account is awaiting Activation we have escalated to Vuma management
Kindly note that your payment does reflect on our end. We have configured your line and connectivity is restored and stable on our end. Please reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team
Kindly note that your payment does reflect on our end. We have configured your line and connectivity is restored and stable on our end. Please reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team
