BH
Brian H

1 reviews | Active since Nov 2019

11 Nov 2024, 07:21

PATHETIC SERVICE AT ITS BEST

MY SERVICE HAS BEEN BEEN OFF FOR MORE THAN A WEEK AND NO ONE HAS COME TO FIX IT - I LOGGED CALLS AND WAS GIVEN A REFERENE NUMBER ***1 BUT STILL MY SERVICE HAS NOT BEEN SORTED OUT. i CALLED AND SPOKE WITH SIBUSISO SIZANI WHO IS A TEAM LEADER AND HE ASSURED ME THAT THEY WILL BE SENDING SOMEONE TO FIX IT. MY KIDS STUDY FROM HOME AND ARE WRITING EXAMS THIS WEEK AND I NOW HAVE TO BUY DATA SO THEY CAN BE ABLE TO WRITE THEIR EXAMS, I HAVE PAID FOR A SERVICE THAT IM NOT GETTING. VUMA SERVICES IS PATHETIC AND IF THERE WAS A MINUS 5 RATING THAT IS WHAT YOU DESERVE. I NEED TIS SORTED OUT TODAY OR IM CANELLING THIS SERVICE I HAVE WITH YOU.

0
Replies (1)
Vumatel
Vumatel's reply11 Nov 2024, 16:33
Official
Good day Brian 

Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team