Pathetic service

I have never seen such incompetence in my whole life .It's been more than 2 months that I have made a payment to Mweb service provider for Vuma nothing happened since then . I have made several follow-ups to no avail. All I need now is my MONEY NOTHING ELSE. THEY CAN KEEP THEIR PATHETIC FIBER, ILL FIND MYSELF A COMPETENT SERVICE PROVIDER. MONEY BACK PLEASE.