Pathetic service

Good day. I am so angry and frustrated while writing this. I am experiencing the most pathetic service from Vumatel and WebAfrica. Webafrica did the installation by our house 2 weeks ago. Then they linked it to the wrong unit number. Nobody comes back to us do we have to follow up. Phoned Vumatel on Monday. They said the technical team must come to our house again and it could take up to 72 hours. Heard nothing....again. I contacted WebAfrica who said this morning the will be here by 12:30. Nothing. I have been in contact with twice after this time and no one answers. So I called Vumatel complaints. Now there is a different excuse and that is that we are linked to Vodacom. I told the lady we have almost been living here for 2 years and never had wifi. I said I wanted a timeframe for when this will be fixed. No, she doesn't know we have to wait for WebAfrica....uurrgghh. I told her that they are not coming back to me and I dont know what more to do. Her response....no she doesnt know either. I dont know what more to do!!!!!! This is just unacceptable. I dont even know whether writing this review will help. Naomi Rademan.