1 reviews | Active since Sept 2016

09 Dec 2020, 17:21

pathetic service

Good day again to my prev complaint another week is almost going by and I was told somebody would be by me today to sort out this mess I called vumatel they tell me its mweb I call mweb they say its Vuma reach I'm being sent from pillar to post this highly unacceptable people in my roads fibre was connected with a day and they did not choose mweb biggest mistake I made this thing install was done last week already I work in IT and have to be online when I'm home, nobody bothers to call me I have to call in and waste my call time asking when will be connected WOW mweb I deal with a lot of your clients to and bothers me that the after service is so ****ty, BEEN SENT from vumatel to Vuma reach to mweb and nobody can sort me out

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Replies (1)
Vumatel
Vumatel's reply10 Dec 2020, 15:43
Official
Good Afternoon Shaun 

We trust that you are well 

We tried to contact you this afternoon and unfortunately we could not get through to you. Kindly email us on *** in order for us to assist. 

Kind Reards 
The Vuma Team