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marcia.zitha marcia.zitha

1 reviews | Active since Jul 2017

21 Oct 2022, 15:31

Pathetic Service

This company has got to be one of the most ******** companies ever - Yet they quick to collect money but when it comes to the service that they need to provide they really suck !!!! Mails and escalations are ignored its like I am commutating with a brick wall so frustrating , One can not simply call them , you send countless mails with no feedback , I have been without fibre for a good 3 Days my services have been disconnected even though payment was made - and I need to work from home I will never ever recommend this company to anyone , no disregard for their clients Very Disappointing

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Replies (1)
Vumatel
Vumatel's reply22 Oct 2022, 09:17
Official
Good day Marcia

Tank you for being in contact with us. Kindly note that we tried to contact you but the phone rang unanswered.
Please provide us with a convenient time to call so that we can assist.

Regards
The Vuma Team