NT
Nolubabalo T
1 reviews | Active since Jun 2019
26 Oct 2022, 12:13
Pathetic service
I would like to report a pathetic service received from this Vumatel their service is very poor and IAM disgusted by it . I have logged a faulty connection 2 days ago n till now the WiFi is still not working , their WhatsApp platform is just not worth it , I've been going into circles and stll no assistance or resolution my faulty ref no ISP - 932526 , IS THERE ANOTHER COMPETITOR since they are just not delivering, and I am not the only who is up to here with their service , if the connection is not faulty then it's loadshedding so what am I really paying for as I am not benefiting
Helpful (0)
Replies (12)0
Replies (12)NT
Nolubabalo T's updateReviewer Update
27 Oct 2022, 14:47The above was for my parents, and I have done an application the 12 October 2022 for myself till today no response received instead I've been once again been running into circles no one is calling or assisting
Thanks
Thanks
NT
Nolubabalo T's update27 Oct 2022, 14:47
Reviewer Update
The above was for my parents, and I have done an application the 12 October 2022 for myself till today no response received instead I've been once again been running into circles no one is calling or assisting
Thanks
Thanks
NT
Nolubabalo T's updateReviewer Update
27 Oct 2022, 14:52The above was my parents complaint , I have app**** for my own connection 12 October 2022 till today no one has assisted
NT
Nolubabalo T's update27 Oct 2022, 14:52
Reviewer Update
The above was my parents complaint , I have app**** for my own connection 12 October 2022 till today no one has assisted
NT
Nolubabalo T's updateReviewer Update
31 Oct 2022, 15:26It has not been resolved , do you see any account under my name ?
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Nolubabalo T's update31 Oct 2022, 15:26
Reviewer Update
It has not been resolved , do you see any account under my name ?
NT
Nolubabalo T's updateReviewer Update
02 Nov 2022, 05:53I have still not been contacted , my query is still unresolved, next step
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Nolubabalo T's update02 Nov 2022, 05:53
Reviewer Update
I have still not been contacted , my query is still unresolved, next step
Vumatel's replyOfficial
02 Nov 2022, 07:16Good day
We apologize for the inconvenience thus far. Please advise if the Vumatel device that your inquiring about is powered on.
Kind Regards
Zoleka Guca
We apologize for the inconvenience thus far. Please advise if the Vumatel device that your inquiring about is powered on.
Kind Regards
Zoleka Guca
Vumatel's reply02 Nov 2022, 07:16
Official
Good day
We apologize for the inconvenience thus far. Please advise if the Vumatel device that your inquiring about is powered on.
Kind Regards
Zoleka Guca
We apologize for the inconvenience thus far. Please advise if the Vumatel device that your inquiring about is powered on.
Kind Regards
Zoleka Guca
NT
Nolubabalo T's updateReviewer Update
02 Nov 2022, 07:27I want an installation, that what'sapp platform is useless , I've been running in circles with it back n forth with no resolution, this a fourth month m not watching TV n vumatel is just not coming to the party , you will be loosing clientele too many complaints about your service
NT
Nolubabalo T's update02 Nov 2022, 07:27
Reviewer Update
I want an installation, that what'sapp platform is useless , I've been running in circles with it back n forth with no resolution, this a fourth month m not watching TV n vumatel is just not coming to the party , you will be loosing clientele too many complaints about your service
Vumatel's replyOfficial
02 Nov 2022, 07:32Good day Nolubabalo
We apologize for the delay in response to your inquiry.
Please provide us with your full address and account holder's details regarding where the installation is required.
Kind Regards
Zoleka Guca
We apologize for the delay in response to your inquiry.
Please provide us with your full address and account holder's details regarding where the installation is required.
Kind Regards
Zoleka Guca
Vumatel's reply02 Nov 2022, 07:32
Official
Good day Nolubabalo
We apologize for the delay in response to your inquiry.
Please provide us with your full address and account holder's details regarding where the installation is required.
Kind Regards
Zoleka Guca
We apologize for the delay in response to your inquiry.
Please provide us with your full address and account holder's details regarding where the installation is required.
Kind Regards
Zoleka Guca
NT
Nolubabalo T's updateReviewer Update
03 Nov 2022, 15:56Please call me , on *** asap my address is 14 Kipling, Mandalay
NT
Nolubabalo T's update03 Nov 2022, 15:56
Reviewer Update
Please call me , on *** asap my address is 14 Kipling, Mandalay
NT
Nolubabalo T's updateReviewer Update
07 Nov 2022, 08:42I am still not assisted since August , Zoleka never called , my breaks are @ 10am / 12:30 , n 3 pm n m expecting to be called , is there another service provider because Vumatel service is pathetic
NT
Nolubabalo T's update07 Nov 2022, 08:42
Reviewer Update
I am still not assisted since August , Zoleka never called , my breaks are @ 10am / 12:30 , n 3 pm n m expecting to be called , is there another service provider because Vumatel service is pathetic
NT
Nolubabalo T's updateReviewer Update
08 Nov 2022, 06:50Zoleka u still haven't call
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Nolubabalo T's update08 Nov 2022, 06:50
Reviewer Update
Zoleka u still haven't call
NT
Nolubabalo T's updateReviewer Update
08 Nov 2022, 13:32Where is the service
NT
Nolubabalo T's update08 Nov 2022, 13:32
Reviewer Update
Where is the service
NT
Nolubabalo T's updateReviewer Update
22 Nov 2022, 12:33I am still not helped
NT
Nolubabalo T's update22 Nov 2022, 12:33
Reviewer Update
I am still not helped