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Thandi B
1 reviews | Active since Dec 2022
30 Dec 2022, 13:28
PATHETIC SERVICE
I have experienced the worst service with Vuma fibre. I have not had any connection from the 9th of December 2022 every time I complain on the WhatsApp chat or call their customer service they keep on giving different ref numbers and I am being sent from pillar to post. It is almost end of December and they were quick to debit my account but have not resolved my connection issue. I am even considering changing to Rain or Telekom because Vuma is just a **** that takes peoples money and not deliver any service.
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Replies (3)
Vumatel's replyOfficial
30 Dec 2022, 13:42Good day
Kindly provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
Kindly provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
Vumatel's reply30 Dec 2022, 13:42
Official
Good day
Kindly provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
Kindly provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
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Thandi B's updateReviewer Update
30 Dec 2022, 20:00Abulela Bente 8 Ngqabe street Litha park khayelitsha Cape Town 7785.
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Thandi B's update30 Dec 2022, 20:00
Reviewer Update
Abulela Bente 8 Ngqabe street Litha park khayelitsha Cape Town 7785.
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Thandi B's updateReviewer Update
02 Jan 2023, 14:44I still have not received any response from Vumatel.
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Thandi B's update02 Jan 2023, 14:44
Reviewer Update
I still have not received any response from Vumatel.