Pathetic service

I am extremely annoyed by this company when U took this package I this very same issue no internetconne t my infirmatuon was captured incorrectly now you decided ti disconnect my line in the middle of the month no message nothing I called home connect and they ibfirmed me I have to wait for 72 hours which is incompitent I want my service restored now and the days with no connectuin must be extended since form wednesday I cant connect sort out this or im canvelling and taking my money to other service provider