Pathetic service

struggeled 2 weeks to get fibre after line is already installed within my complex unit, had a contract approved by Home connect who are just a useless as vumatel, home connect was looking for a object number, vumatel discarded my object, with the help of their manager I received the object number and line was working for 9 days, since yesterday my line was off and now I need to deal with these *********** people again I phoned out R500 of airtime used 5 gb of cellphone data and still no success, sat in their offices fot 4 hours without success, I wish there was other infrastructure in JHB because these people is pathetic!