Pathetic Service

It's been a month of a circus with Vumatel.

I needed my fibre line activated at my flat a month ago. I started off with one ISP, but they took me in circles, so I switched to another ISP, and I'm going around in the same circles.

Both ISPs were waiting for the line to be cleared so that they can activate my package. I've been in straight communication with Vumatel and both ISPs, the one I am using, and the one I'm no longer using.

Today I find out that Vumatel has activated my line for the ISP that I am no longer using, even though I've clearly told them that that's the wrong ISP - both telephonically and via email. A month of no internet connection because of the pathetic service.

Their service is a joke - very unprofessional and inefficient. Come on.