MB
Mark B
1 reviews | Active since Jul 2011
02 Jun 2026, 15:25
Pathetic service
You *****s took payment from my account via debit order yesterday and today my internet has been off. ALL ****ING DAY!
My kids are home schooled and need the internet. Exams started today as well.
Great service from a “service provider”.
For reference, a ticker was escalated to you relating to this matter - ref ***5.
Helpful (0)
Replies (3)0
Replies (3)MB
Mark B's updateReviewer Update
03 Jun 2026, 17:57Ridiculous, payment confirmed made by ISP and Payfast but Vuma still fails to remove the suspension from my account. This when their app confirms same details!!! So frustrating dealing with incompetence of the highest level.
MB
Mark B's update03 Jun 2026, 17:57
Reviewer Update
Ridiculous, payment confirmed made by ISP and Payfast but Vuma still fails to remove the suspension from my account. This when their app confirms same details!!! So frustrating dealing with incompetence of the highest level.
MB
Mark B's updateReviewer Update
03 Jun 2026, 17:57Approaching day 3 without internet
MB
Mark B's update03 Jun 2026, 17:57
Reviewer Update
Approaching day 3 without internet
MB
Mark B's updateReviewer Update
04 Jun 2026, 08:50This is not a technical issue, it’s a billing issue!!!!!!! For the love of God.
My payment was successfully debited. Afrihost sees the payment on their end. Your mobile app sees the payment with a reference number allocated to it (feda95cc-0570-443a-98d6-cf4a78ad0cb3) and yet you still have my account in a suspended state.
Are you dense?
My payment was successfully debited. Afrihost sees the payment on their end. Your mobile app sees the payment with a reference number allocated to it (feda95cc-0570-443a-98d6-cf4a78ad0cb3) and yet you still have my account in a suspended state.
Are you dense?
MB
Mark B's update04 Jun 2026, 08:50
Reviewer Update
This is not a technical issue, it’s a billing issue!!!!!!! For the love of God.
My payment was successfully debited. Afrihost sees the payment on their end. Your mobile app sees the payment with a reference number allocated to it (feda95cc-0570-443a-98d6-cf4a78ad0cb3) and yet you still have my account in a suspended state.
Are you dense?
My payment was successfully debited. Afrihost sees the payment on their end. Your mobile app sees the payment with a reference number allocated to it (feda95cc-0570-443a-98d6-cf4a78ad0cb3) and yet you still have my account in a suspended state.
Are you dense?