CE
Charles E

1 reviews | Active since Aug 2017

23 Aug 2017, 15:56

Pathetic Service

I am stumped. Truly flabbergasted at how these people operate! No-one can givge me any answers. Someone E-mailed me following my last complaint to say that the fibre is live in my are I rep**** and asked what I still need to do to get access since I've app**** about 6 times now. My ISP also looked and advised I did so crrectly. No reply. I phone - No answer. Mail again. No reply. Phone and ask to be contacted another 3 times. No phone call back. It is literally impossible to deal with Vumatel. Impossible. You can try, you will fail. Good luck. Leave this company alone. They will only frustrate you.

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Replies (1)
Vumatel
Vumatel's reply23 Aug 2017, 16:53
Official

We sincerely apologise for this and any inconvenience caused. We have reached out to you on email for us to assist you in this matter.

Should you require any further assistance, please email us at *** .

Once again we sincerely apologise for this.

Kind regards,
The VUMA Team