Pathetic service

Six weeks on we don't have fibre, aafter the vuma team came to install the fibre, to discovering the original installation of the box outside was not in the correct spot, which was moved, three weeks ago, to now not being able to connect us as for some reason, which was not mentioned to us when we placed our order, the hub is full, and this will only be attended to after lockdown. Oh and by the way, There is nothing we can do, the response from vumatel. Pillar to post and back again. I own my own business and needed this to run my business, now I am out of pocket , with no connection. Pathetic service. You should be ashamed of yourself.