EW
Erna W
1 reviews | Active since Oct 2023
30 Apr 2024, 12:18
Pathetic Service
If I could award negative stars I would have done so, A problem was reported with my service provider Vox on 26 April 2024, Vuma acknowledged and gave me a ticket number however we are now on 30 April 2024, with no wifi and no feedback, How am I suppose to run a business from home.
Helpful (0)
Replies (3)0
Replies (3)
Vumatel's replyOfficial
30 Apr 2024, 15:41Good day Erna
Thank you for taking our call . Please confirm your residential address.
Regards
The Vuma Team
Thank you for taking our call . Please confirm your residential address.
Regards
The Vuma Team
Vumatel's reply30 Apr 2024, 15:41
Official
Good day Erna
Thank you for taking our call . Please confirm your residential address.
Regards
The Vuma Team
Thank you for taking our call . Please confirm your residential address.
Regards
The Vuma Team
EW
Erna W's updateReviewer Update
01 May 2024, 08:23Dear Vumatel,
Your ticket number ***2, outstanding since 26 April 2024, when is this going to be fixed. Or will you explain to my clients that my poort customer service is due to your pathetic service. My resdintia address is 5 Orient Street, Sunnyridge Germistone. Amazed that you don't even know that much no wonder there is no action.
Your ticket number ***2, outstanding since 26 April 2024, when is this going to be fixed. Or will you explain to my clients that my poort customer service is due to your pathetic service. My resdintia address is 5 Orient Street, Sunnyridge Germistone. Amazed that you don't even know that much no wonder there is no action.
EW
Erna W's update01 May 2024, 08:23
Reviewer Update
Dear Vumatel,
Your ticket number ***2, outstanding since 26 April 2024, when is this going to be fixed. Or will you explain to my clients that my poort customer service is due to your pathetic service. My resdintia address is 5 Orient Street, Sunnyridge Germistone. Amazed that you don't even know that much no wonder there is no action.
Your ticket number ***2, outstanding since 26 April 2024, when is this going to be fixed. Or will you explain to my clients that my poort customer service is due to your pathetic service. My resdintia address is 5 Orient Street, Sunnyridge Germistone. Amazed that you don't even know that much no wonder there is no action.
Vumatel's replyOfficial
03 May 2024, 10:17Good day Erna
Please note that we tried contacting but the number was on Voicemail. Kindly confirm if you are now able to connect.
Regards
The Vuma Team
Please note that we tried contacting but the number was on Voicemail. Kindly confirm if you are now able to connect.
Regards
The Vuma Team
Vumatel's reply03 May 2024, 10:17
Official
Good day Erna
Please note that we tried contacting but the number was on Voicemail. Kindly confirm if you are now able to connect.
Regards
The Vuma Team
Please note that we tried contacting but the number was on Voicemail. Kindly confirm if you are now able to connect.
Regards
The Vuma Team