Pathetic Service

The service is pathetic! I recently signed up for fiber and Im regretting my decision. Vumatel is the worse, calling their call center is just as terrible, you choose a correct option however that answering mechine says you have selected the wrong option. Im tired of Vumatel/Supersonic. They debited my bank account on the wrong date. They told me they cant change it to the date that I want, I was told to wait for my service to be disconnected before they can change the due date (which is nonsense to me) But I waited for thr service to be cut. I made a payment this morning however they still haven't reconnected. I called back, waited for 20 mins then I was told that they are sending a request for the service to be activated and the turn around time is 72 hours