MD
Mohamed D
1 reviews | Active since May 2015
01 Dec 2023, 15:57
Pathetic response and delayed work
Vumatel has advised me of service returning 2 days ago and we still off.Call centre cannot escalate or assist due to a change request.
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Replies (2)0
Replies (2)
Vumatel's replyOfficial
02 Dec 2023, 13:27Good day Mohammed
We trsut that you are well
We tried to contact you this afternoon and unfortunately, we could not get through to you. Can you please advise if you are now able to connect?
Kind Regards
The Vuma Team
We trsut that you are well
We tried to contact you this afternoon and unfortunately, we could not get through to you. Can you please advise if you are now able to connect?
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply02 Dec 2023, 13:27
Official
Good day Mohammed
We trsut that you are well
We tried to contact you this afternoon and unfortunately, we could not get through to you. Can you please advise if you are now able to connect?
Kind Regards
The Vuma Team
We trsut that you are well
We tried to contact you this afternoon and unfortunately, we could not get through to you. Can you please advise if you are now able to connect?
Kind Regards
The Vuma Team
Best regards,
MD
Mohamed D's updateReviewer Update
03 Dec 2023, 17:03Hi.I tried returning your call with no success.Ive been off the entire weekend,since Tuesday 28 November 2023.I am still paying my service provider without service.
The Vumatel technician was here on Thursday afternoon to check my line,was meant to return on Friday morning but did not pitch.My neighbour 3 doors away is connected but my line is down.Very disappointing and appaling service.
The Vumatel technician was here on Thursday afternoon to check my line,was meant to return on Friday morning but did not pitch.My neighbour 3 doors away is connected but my line is down.Very disappointing and appaling service.
MD
Mohamed D's update03 Dec 2023, 17:03
Reviewer Update
Hi.I tried returning your call with no success.Ive been off the entire weekend,since Tuesday 28 November 2023.I am still paying my service provider without service.
The Vumatel technician was here on Thursday afternoon to check my line,was meant to return on Friday morning but did not pitch.My neighbour 3 doors away is connected but my line is down.Very disappointing and appaling service.
The Vumatel technician was here on Thursday afternoon to check my line,was meant to return on Friday morning but did not pitch.My neighbour 3 doors away is connected but my line is down.Very disappointing and appaling service.