Pathetic poor service

Item: Vumatel
Rating: 1
Author: Jonathan K

What a pathetic excuse for a company...they cannot find out address eventhough their technicians have been on site and verified the fibre connection at my home.....

Helpful (0)

Replies (4)

Vumatel's replyOfficial

11 Oct 2023, 10:46

Good day Jonathan

Please follow up with your ISP as your service status is inactive on our end.

Kind Regards
The Vuma Team

Vumatel's reply11 Oct 2023, 10:46

Official

Good day Jonathan

Please follow up with your ISP as your service status is inactive on our end.

Kind Regards
The Vuma Team

Jonathan K's updateReviewer Update

11 Oct 2023, 13:39

Good Afternoon....my ISP says it's Vumatel causing the delay...my account number ***2 MWEB ....

Still not resolved
.PLEASE

Jonathan K's update11 Oct 2023, 13:39

Reviewer Update

Good Afternoon....my ISP says it's Vumatel causing the delay...my account number ***2 MWEB ....

Still not resolved
.PLEASE

Vumatel's replyOfficial

11 Oct 2023, 15:02

Good day

Please note that we are unable to track your active order. Kindly follow up with your ISP to provide us with your Vumatel order number starting with VC or VR, and we will assist.

Kind Regards
The Vuma Team

Vumatel's reply11 Oct 2023, 15:02

Official

Jonathan K's updateReviewer Update

11 Oct 2023, 15:33

Mweb refuses to give us the order number.....they say they have escalated...Please advise

Jonathan K's update11 Oct 2023, 15:33

Reviewer Update

Mweb refuses to give us the order number.....they say they have escalated...Please advise