jK
jonathan K

1 reviews | Active since Jul 2010

11 Jan 2020, 18:46

passing the buck services the norm with telecommunications

This report is to give the MIDDLE class folks using/intending on using mitchell's fibre a heads up with what to expect.Firstly,choose your ISP wisely.i used supersonic and after realizing how horrible their service is i cancelled my service.then my nightmare started.The isp themselves weren't aware(or playing stupid) that they needed to release my line so i could use a different ISP.After back and forth calls between supersonic and mitchells fibre,mitchells fibre tried to assist by getting their developers to assist in loading a ALREADY purchased mweb voucher to connect.NOW i'm sitting with a loaded voucher but i received no further feedback from vumatel in regards with wifi username and password to connect as they did when my supersonic account was made active.

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Replies (2)
jK
jonathan K's update13 Jan 2020, 17:30
Reviewer Update
Your response seems like a bit reply. I again am sorry/not sorry to inform all those other residents in a WhatsApp chat group for our neighbourhood about the bad service they can expect
jK
jonathan K's update13 Jan 2020, 17:31
Reviewer Update
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