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Anah C
1 reviews | Active since Sept 2024
14 Sept 2024, 00:23
Paid 27 July but still not connected!!
I am not happy AT ALL!! I made payment for connection on the 27th of July but up to today I have not been connected! I have written WhatsApp messages, made WhatsApp calls, made direct Vuma calls, written to complaints email address, written my complaint Here on Hello Peter (10 September) but they respond to everyone else except me! Am I missing something here or should I seek a bigger, louder audience. Surely my R530 can make a lot of noise!! If I don't get a response to this message then I escalate to the next level. I can't be buying data when I forked out money for fibre. No, it's not right Vuma people.
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Replies (2)AC
Anah C's updateReviewer Update
14 Sept 2024, 20:18When is this going to happen? Surely almost 2 months is too long to wait when I was promised connection in 3 days time. Please give me a number I can call and get a response.
AC
Anah C's update14 Sept 2024, 20:18
Reviewer Update
When is this going to happen? Surely almost 2 months is too long to wait when I was promised connection in 3 days time. Please give me a number I can call and get a response.
AC
Anah C's updateReviewer Update
14 Sept 2024, 20:22On second thought. May I please get a refund. I can't trust your service anymore. Unprofessional! Please tell me wo I should give my acct number to so that you deposit my money back.
AC
Anah C's update14 Sept 2024, 20:22
Reviewer Update
On second thought. May I please get a refund. I can't trust your service anymore. Unprofessional! Please tell me wo I should give my acct number to so that you deposit my money back.