N
Nelisa

1 reviews | Active since Jun 2023

02 May 2024, 16:10

OVERDUE REFUND FROM VUMATEL

I would not advice anyone to sign up and pay upfront for a fiber with Vumatel their service is pathetic and they are sending me from pillar to post and they asking me to call the SPN that they chose for me which is Afrihost, when I try to contact Afrihost does not pick any information under my name,and the lady that was assisting me via whatsapp is not assisting me at all, now that she is sorted and earned her commission.I don't want anything to do with Vumatel anymore I just need my refund.

0
Replies (3)
Vumatel
Vumatel's reply03 May 2024, 09:02
Official
Good day Nelisa

Please note that we tried to make contact regarding your inquiry, however, the call went unanswered. Kindly provide us with your full address, and we will advise on your inquiry.

Kind Regards
The Vuma Team

Best regards,

N
Nelisa's update03 May 2024, 10:26
Reviewer Update
14 Mlonji Street Ilitha Park Khayelitsha 7784, I got back to that 065 number numerous times ,it was also not picked up.

You may try calling me again, my phone is on loud and I will expect a call from you guys from now on.
N
Nelisa's update03 May 2024, 13:03
Reviewer Update
Still waiting on the call.