PG
Paul G

1 reviews | Active since Mar 2009

12 Sept 2017, 15:35

over a week and no reply.

Hi

My Fiber was installed on the 4th. I wasn't given a object number so I cant install. I mailed ********** and ********** requesting this as I was given a invoice. Two days later I tried again. Still nothing. I gave up phoning your call centre. After how professional you guys were at installing the fiber and the connection it really is upsetting that you have no support. Please can I have my object number.

0
Replies (2)
Vumatel
Vumatel's reply13 Sept 2017, 07:30
Official

Good day Paul

I trust that you are well.

Thank you very much for taking our call yesterday and hope that we were able to help you resolve your issue.

For any further queries please contact us at ***

Kind Regards

The Vuma Team

Vumatel
Vumatel's reply13 Sept 2017, 09:54
Official

Good day Paul

I trust that you are well.

As discussed briefly over the phone we will make contact with you again next week to follow up.

Kind Regards

The Vuma Team