Our address is being used by another Vumatel Fibre user.

Our property is $%^&%$# Estate. There is NO service on this property. There never was, but your system tells Afrihost and us that there is. We are now in the process of installing Vumatel via Afrihost. But according to Vumatel there is already an installation. So somebody is using our address *******ly. That is called *****. We have been trying to sort this out for 3 weeks. No joy. Like a kinder garden, Afrihost tells us it is Vumatel’s fault, and Vumatel says no, it is Afrihost’s fault. The Afrihost guys keep on telling us that the service is up and running. No it is not. But they refuse to put us through to a supervisor. The Vumatel guys are just as unhelpful.