KK
Kagiso K
1 reviews | Active since Sept 2022
28 Nov 2022, 20:20
Orlando West Soweto, Vumatel and Vodacom fail to deliver.
Less than a week after being connected by vuma and the ISP being vodacom, I have no internet. This is my second product with vuma and vodacom and the service is terrible. I was not even given a ticket or anything I was just told to wait for a call that they also don't know will be made.
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
29 Nov 2022, 07:43Good day
We apologize for the experience thus far.
Please provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
We apologize for the experience thus far.
Please provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
Vumatel's reply29 Nov 2022, 07:43
Official
Good day
We apologize for the experience thus far.
Please provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
We apologize for the experience thus far.
Please provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
Vumatel's replyOfficial
29 Nov 2022, 11:15Good day Kagiso
Thanks for taking our call earlier today
We have configured your device and connectivity is restored and stable on our end, and we also have confirmed that connection is restored with MaDube as per the phone call.
Kind Regards
Zoleka Guca
Thanks for taking our call earlier today
We have configured your device and connectivity is restored and stable on our end, and we also have confirmed that connection is restored with MaDube as per the phone call.
Kind Regards
Zoleka Guca
Vumatel's reply29 Nov 2022, 11:15
Official
Good day Kagiso
Thanks for taking our call earlier today
We have configured your device and connectivity is restored and stable on our end, and we also have confirmed that connection is restored with MaDube as per the phone call.
Kind Regards
Zoleka Guca
Thanks for taking our call earlier today
We have configured your device and connectivity is restored and stable on our end, and we also have confirmed that connection is restored with MaDube as per the phone call.
Kind Regards
Zoleka Guca
KK
Kagiso K's updateReviewer Update
29 Nov 2022, 12:11If Vumatel had more employees like Zoleka Guca, a lot more positivity would transpire. Thank you vuma for the prompt response, I've been helped and my connection is up and running.
Please help other people as efficiently as you did with me.
Please help other people as efficiently as you did with me.
KK
Kagiso K's update29 Nov 2022, 12:11
Reviewer Update
If Vumatel had more employees like Zoleka Guca, a lot more positivity would transpire. Thank you vuma for the prompt response, I've been helped and my connection is up and running.
Please help other people as efficiently as you did with me.
Please help other people as efficiently as you did with me.
Vumatel's replyOfficial
29 Nov 2022, 12:41Good day
Thank you for the positive review and we will share with the team.
Kind Regards
The Vuma Team
Thank you for the positive review and we will share with the team.
Kind Regards
The Vuma Team
Vumatel's reply29 Nov 2022, 12:41
Official
Good day
Thank you for the positive review and we will share with the team.
Kind Regards
The Vuma Team
Thank you for the positive review and we will share with the team.
Kind Regards
The Vuma Team