1 reviews | Active since Dec 2011
Order Ignored
<p>I placed an order for fibre installation on 28 October, which I am wlling to pay over R1000 for.</p> <p> </p> <p>I have since made contact with Vuma about 5 times, once directly and the rest via the Service Provider. They have repeatedly ignored my request for an update. They have done absolutely nothing for almost a month and are not even able to commit to a phone call.</p> <p> </p> <p>I was excited that there was finally some competition to Telkom, but today I find myself wishing I had Telkom customer service... THAT'S SAYING SOMETHING!</p> <p> </p> <p>The service has been shocking, or more accurately, non-existant.</p> <p> </p> <p>Shocking!</p> <p> </p>
Good day Charl,
We apologise for any inconvenience caused and the experience thus far. Please could you kindly email us your address and contact details to *** so that we can have the correct team investigate and resolve your issue as soon as possible?
Apologies again.
Kind Regards
The VUMA Team
Best regards,
Good day Charl,
We apologise for any inconvenience caused and the experience thus far. Please could you kindly email us your address and contact details to *** so that we can have the correct team investigate and resolve your issue as soon as possible?
Apologies again.
Kind Regards
The VUMA Team
Best regards,
