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MS
Mpho S

1 reviews | Active since Aug 2019

30 Mar 2026, 10:36

One Week Without Internet Connection

It’s been a week now that I’ve been complaining about my Wi-Fi not working. It seems like they’re not taking me seriously. I’ve been reporting this issue since Monday, and all they say is that it has been escalated, with no way forward.

Today marks one week without the service I paid for. I have to buy data every day just so I can work, even though I’ve already paid for my service. I’m very disappointed... I just want to cancel. (SADV)

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Replies (3)
MS
Mpho S's update30 Mar 2026, 16:34
Reviewer Update
The ticket was sent to technicians from last Monday, I am tired of that story

Please cancel this and refund me back my money, another Monday goes by without internet.....where do you think I get money to buy data everyday to stay connected
Please cancel this **** of yours and refund me from last week Monday to tomorrow, will apply with a new service provider, that will take me serious.
Don't even try debiting on the 1st, I am no longer interested in continuing with SADV.
MS
Mpho S's update01 Apr 2026, 15:16
Reviewer Update
You know the way I am so tired of this wifi….don't even want it anymore

It just went off again….since from last week no one came or bothered to come check
MS
Mpho S's update04 Apr 2026, 10:29
Reviewer Update
Do you even take your customers serious??

Installer came yesterday and said they will send another installer….waited the whole day till today….wifi not working, so ****ed shame