Once again Pathetic service from Vumatel and RSA Web!

I am so over Vumatel and RSA Web!! No service, no updates/feedback!!! They are very quick to ask for your feedback on their service after escalating whatever issue but never follow up with an answer! I have to call back everytime and ask for the update after staying on the phone for 14 minutes waiting for someone to answer.

Vumatel apparently fixed faulty cables yesterday but today wifi is on for 4 minutes and then off for 3.

This is pathetic!

Any advice on how to get other companies to install fibre lines in an area? I would gladly pay a cancellation fee then to get better service!!