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I’m writing here disappointed about the service that I’m getting from vuma. On the 27 may 2026 I paid them to come activate the fibre in my house as it was already installed by the previous owner of the house.The came after a week to check it and promised that I will get the message with the username and password and off which I didn’t get it…. I called them several times with no luck as they don’t answer the calls…So yesterday I called the guy who was here previously he came and changed the box suspecting that the old one was faulty then he told me I will get the message as it take few minutes to pop up he even verified my number up until now didn’t get the message. I am very disappointed and worried at the same time cause if they ignore me now how much more when I want to complain about other issues such as network and so on.