WV
Wayne V

1 reviews | Active since Aug 2011

18 Jun 2018, 10:03

Now you see them, now you don't.

Unfortunately after the initial very good experience when they laid the fiber, lifted my driveway and relaid it, the experience has gone south ever since. They placed the fiber box outside my property in the wrong place then cut out the tar to re position it, then decided not to use the new position and have since never returned to repair that hole despite many calls and tickets logged. There is always and excuse. Last was that I apparently said I was going to do the tarring myself ...... really. This has gone beyond a joke

0
Replies (2)
Vumatel
Vumatel's reply18 Jun 2018, 15:35
Official

Good day

We apologise for any inconvenience caused and understand your frustration. Please be advised that will follow up with the Cape Town team and revert.

Kind Regards,

The VUMA Team

WV
Wayne V's update14 Jul 2018, 22:00
Reviewer Update
So I received a response but thats all.... there has been NO action. Come on guys.... just finish the job...