Nothing sorted

I have been struggling since last week to get the fibre i orderd sorted. First the previous renters app****, so got that sorted then after the 3rd agent who told me payment went thru although nothing on my banks side. Then the 4th agent told me vuma needs to confirm adress i asked how long this is going to take. And then the chat was ended.

SO DONT WASTE UR TIME WITH WEB AFRICA OR VUMA. IT DOESN'T GET SORTED.