SS
Sinqobile S

1 reviews | Active since Feb 2021

20 Feb 2023, 18:31

Nothing but regrets here

I have a fibre line with Afrihost and any issues I have get addressed timeously. But the mess I am in with the line that I have directly with Vuma Reach is unbearable. From installation to connectivity to wrong payment dates to no one to contact when needing help. I honestly regret getting Fibre. Right now I am sitting without an internet connection and just have to wait till whomever wherever decides to sort it out

0
Replies (1)
Vumatel
Vumatel's reply21 Feb 2023, 17:03
Official
Good day Sinqobile 

We trust that you are well 

We tried to contact you this afternoon and could not get through to you. Can you please confirm the physical address? 

Kind Regards 
The Vuma Team 

Best regards,