G
Grant

1 reviews | Active since Dec 2023

06 May 2026, 19:03

Not releasing previous tenants line

I moved into a new apartment in April 2026 and requested fibre end of March 2026. It is May now and Vumatel has still not released the previous tenants line even though he cancelled in March.

0
Replies (2)
G
Grant's update07 May 2026, 17:31
Reviewer Update
My lease agreement has been sent to your team many times before
G
Grant's update07 May 2026, 20:19
Reviewer Update
Please note this is not a billing issue as per your email to me. I am a new Tennant and my line is being held hostage by yourselves. I have no relationship with the previous ISP WebAfrica.