1 reviews | Active since Jul 2020
NOT HAPPY
Hi FRIENDS AND FAMILY I AM SO UPSET AT THE MOMENT I MOVED HOUSE SO I AM TRYING TO GET MY EMAIL UP AND RUNING WELL LET ME TELL YOU IT IS THE WORST SERVICE I HAVE EVER HAD FROM VUMATEL WHICH IS THE LINE PROVIDER ANS VOX TELECOM WHICH IS THE SERVICE PROVIDER I HAVE BEEN MESSED AROUND FOR ALL MOST TWO WEEKS THE MANAGERS DONT EVEN BOTHER TO SEND YOU A EMAIL WHEN YOU SEND THEM ONE TO COMPLAIN ABOUT HOW YOU GET TREATED EVERY TIME I PHONE THEM THEY GIVE ME DIFFERENT STORIES WHY THEY CANNOT HELP ME SO A EVENTUALLY I FIND OUT IT IS BECAUSE THE PREVIOUS OWNER HAS NOT CANCELLED HIS LINE WITH THEM KNOW THEY WANT A PROOF OF ADDRESS SO I DONT HAVE ONE BECAUSE I HAVE JUST MOVED IN SO I GIVE THEM MY STATEMENT FROM THE AGENT I AM RENTING FROM KNOW THEY TELL ME I MUST WAIT TO GET APPROVED WHAT **** IS THIS IT HAS GOT NOTHING TO DO WITH ME THAT THE PREVIOUS OWNER NEVER CANCELLED HIS LINE WITH VUMATEL I WOULD ADVISE PEOPLE TO NEVER USE THESE GUYS IT IS THE WORST SERVICE I HAVE EVER HAD AND I AM IN THE SERVICE INDUSTRY THE OTHER THING IS I AM A GOOD PAYING CUSTOMER FOR ALMOST 5 YEARS
We trust that you are well.
We truly apologise for the experience you have had with us. Kindly email us in order for us to assist you.
Kind Regards
The Vuma Team
We trust that you are well.
We truly apologise for the experience you have had with us. Kindly email us in order for us to assist you.
Kind Regards
The Vuma Team
