Not able to get fibre although covered on their coverage map online.

<p>I have attempted numerous times to communicate with Vumatel and app**** for Fibre through a third party who also tried to get me a fibre line. According to Vumatel's website we fall under the coverage area for fibre, but Vumatel cannot give me a clear reason why I am unable to get fibre when the fibre cables runs past our house? There is always a bad answer from Vumatel e.g: 1. We did not make provision for fibre to your property. 2. We do not have authority to provide fibre to a church premises on which your cottage is situated..</p> <p> </p> <p>Vumatel is clearly misleading customers to believe they have access to fibre when they dont. This is false advertising on their website and I find this extremely unprofessional.</p>