Nonsense service

Today is literally the third week, installation was not completed… you can’t reach them on the phone. MetroFibre has been straying to assist but still nothing. This is absolutely nonsense. Last week they said they can’t get through to me my number doesn’t work and I’ve never switch my phone off. Then they said my address shows that I’m in Bloemfontein but what’s strange is that when they came to install they had the correct number and the correct address. I’m beyond annoyed