CS
Colin S

1 reviews | Active since Mar 2021

08 Mar 2021, 15:36

Nonschalant attitude towards their customers. Poor service.

This is my second complaint in a week as I am still waiting for Vumatel and MWEB to address my first complaint filed last week. Like I said, my problem for the past 14 months was never resolved as MWEB blames Vumatel/SADV but nobody fixes my line. Today I also decided to write to the Consumer Protection Act Board to now claim for all my telephone calls, my mobile data and the difference between the service I paid for in comparison to what I received. This company is a disgrace for customer service in this country.

0
Replies (1)
Vumatel
Vumatel's reply15 Mar 2021, 16:45
Official
Good day Colin

Thank you for taking my call and for confirming that your query has been resolved.

Regards
The Vuma Team