AEMC
Albert En Melissa Chambers

1 reviews | Active since Feb 2023

18 Feb 2023, 20:15

None to slow service

We have been waiting for 3 weeks. This is unacceptable. We have had friends that had the same problem it took you 2 months to get their internet going, TO DO YOUR JOB YOU GET PAID FOR. I cannot wait 2 months!

It sickening to think because you are the only "service" providers in the area that you can take your time and just not deliver on customer service.

We are waiting on you to cancel the previous owners internet ( which we confirmed with them they have sent in a cancellation) and activate our internet.

Does it bother you to know that we cannot work or make an income because YOUR COMPANY cannot provide service at all????? How do you think people are working in todays time??? Shame on you!!!!

0
Replies (1)
Vumatel
Vumatel's reply20 Feb 2023, 12:43
Official
Good day Melissa

Please accept our sincere apologies for the service you have received thus far. kindly note that we have escalated 
your order number to our ISP relationship manager to request the ISP to accept your order so that it can be progressed to activation.

Regards
The Vuma Team