mM
mkhwanazibongiwe M
1 reviews | Active since Sept 2016
27 Feb 2023, 18:52
Nonchalant about customers. They dont care to resolve connection issues, they wont even show up
Wow, where to begin. I suppose I will focus on the current issue which is there is almost always no internet connection and I mean everyday.
Upon the beginning with our relationship it took Vumatel over a month just to install the fibre, no matter how often you call or email they have a general nonchalantness where paying clients are concerned. We use Mweb who are always great at service however Vumatel never comes to the table, we are yet again waiting for a mere call in order for a technician to solve the issue of no connection . No one calls no one responds and you are always dilly dal**** or told to expect a call or help.
Its very dissappointing to say the very least
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Replies (1)Vumatel's replyOfficial
28 Feb 2023, 14:15Good day Mkhwa****
We trust that you are well
We sincerely apologise for the experience you have had with us. We will make contact with you to assist.
Kind Rgeards
The Vuma Team
We trust that you are well
We sincerely apologise for the experience you have had with us. We will make contact with you to assist.
Kind Rgeards
The Vuma Team
Vumatel's reply28 Feb 2023, 14:15
Official
Good day Mkhwa****
We trust that you are well
We sincerely apologise for the experience you have had with us. We will make contact with you to assist.
Kind Rgeards
The Vuma Team
We trust that you are well
We sincerely apologise for the experience you have had with us. We will make contact with you to assist.
Kind Rgeards
The Vuma Team
