NS
Nomfundo S
1 reviews | Active since Sept 2013
22 Jul 2023, 23:45
Non-existent customer service
I've been trying to set up a second line for more than 6 months. One of the tenants installed Vuma ages ago but it currently isn't active. I've been trying to have fibre installed in the main house for when I work from home and it's been a nightmare! The agents at Jabulani mall said they escalated this issue but 6 months later, no response. I've sent numerous emails and honestly don't know where to go next.
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Replies (2)
Vumatel's replyOfficial
24 Jul 2023, 10:17Good day Nomfundo S
Thank you for getting in touch.
Please send us a private message and provide us with your full address, so we can check if a second line was app**** for.
Kind regards
The Vuma Team
Thank you for getting in touch.
Please send us a private message and provide us with your full address, so we can check if a second line was app**** for.
Kind regards
The Vuma Team
Vumatel's reply24 Jul 2023, 10:17
Official
Good day Nomfundo S
Thank you for getting in touch.
Please send us a private message and provide us with your full address, so we can check if a second line was app**** for.
Kind regards
The Vuma Team
Thank you for getting in touch.
Please send us a private message and provide us with your full address, so we can check if a second line was app**** for.
Kind regards
The Vuma Team
NS
Nomfundo S's updateReviewer Update
24 Jul 2023, 22:56Where should I send a private message? Tried sending an email to support@vumatel... Your response is so vague and the tone screens disinterest.
NS
Nomfundo S's update24 Jul 2023, 22:56
Reviewer Update
Where should I send a private message? Tried sending an email to support@vumatel... Your response is so vague and the tone screens disinterest.