LB
Leilanie B
1 reviews | Active since Nov 2014
15 May 2024, 13:23
Non existent call centre
My fibre is down and I'm trying to get an update from them,but the call centre keeps putting the phone down.I work from home and just want some feedback.I have been phoning non stop since 9.Call gets picked up then they put it down.
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Replies (1)
Vumatel's replyOfficial
16 May 2024, 09:20Good day Leilanie Bosman
Thank you for getting in touch.
We are truly sorry for the experience. We have escalated your ticket number to our maintenance and they will get in touch and assist.
Kind regards
The Vuma Team
Thank you for getting in touch.
We are truly sorry for the experience. We have escalated your ticket number to our maintenance and they will get in touch and assist.
Kind regards
The Vuma Team
Vumatel's reply16 May 2024, 09:20
Official
Good day Leilanie Bosman
Thank you for getting in touch.
We are truly sorry for the experience. We have escalated your ticket number to our maintenance and they will get in touch and assist.
Kind regards
The Vuma Team
Thank you for getting in touch.
We are truly sorry for the experience. We have escalated your ticket number to our maintenance and they will get in touch and assist.
Kind regards
The Vuma Team