SH
Samukelisiwe H

1 reviews | Active since Sept 2023

20 Oct 2025, 10:47

No wifi for days

Vuma is really taking us for granted, how can we not be connected for 12 days yet we pay them faithfully every month, and they are not even communicating with us as their customers

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Replies (1)
SH
Samukelisiwe H's update20 Oct 2025, 11:12
Reviewer Update
Wow you are so quick to respond here, yet when we try to chat to your agent they take forever to respond. Same thing happened in June, was chatting to Lynnette and she said I will be credited for day that I didn’t have internet, today was chatting to Jacqueline she also said I will be credited for the days I didn’t have internet, how true is that because on the first of july I paid full price. And I can bet that I will be paying full price on the first of November, Yes i have been without internet for 12days as we speak,