TD
Tegan D
1 reviews | Active since Oct 2010
05 Apr 2022, 19:14
No way to contact vumatel
I app**** for fibre with Active Fibre before I moved, and received nothing but below average service. I cancelled with them but now the new ISP can't place an order on vumatel because there is an existing in flight service activation order. I contacted active fibre again who said they never placed an order to cancel. Now I'm stuck between these two ISPs, one trying to help and one that I would never recommend to anyone who pretty much says my new ISP must deal with it. I am wasting my money on calls back and forth...and still no internet.
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Tegan D's updateReviewer Update
17 Apr 2022, 11:13So finally sorted out first issue, even had vumatel install... And a week after installation I'm STILL without internet cause there is now a fault on the line apparently. No feedback as to when it will be resolved... Just all round no service at all. 3 stars was too generous. Next review will be no stars for sure
TD
Tegan D's update17 Apr 2022, 11:13
Reviewer Update
So finally sorted out first issue, even had vumatel install... And a week after installation I'm STILL without internet cause there is now a fault on the line apparently. No feedback as to when it will be resolved... Just all round no service at all. 3 stars was too generous. Next review will be no stars for sure