No thanks Vumatel/webafrica

I've been with Vumatel/ Webafrica since beginning of the 2023 The offering is affordable @ R399 for uncapped WiFi. Because of where I am, and them seemingly being the only fibre SP in my area, I've been stomaching the ever so frequent unannounced almost whole day outages, that make you appreciate loadshedding. Until last week when I made payment into a ref no which was stated on my Webafrica Customer Zone portal. I paid on 08/05, 1 day early. On 09/05, my service is disconnected. I call...sorry, I WhatsApp, coz you can't call a live breathing human with this company; thinking all will be resolved with a POP. It's now 13/05. I've dealt with 5 agents, all of which I've had to contact myself (no follow up as promised). Each of them has said they don't know how I viewed the reference number incorrectly, implying I should have questioned what was on their portal. Noone has responded to my emails sent to ***. Emails to *** just bounce back. This morning Webafrica agents are saying payment has been allocated but service still suspended and they will log query AGAIN and that's another 24-48 hours!!! I'm livid and sickened at this level of service....or disservice. This company has botched up, yet I pay the price. I'm out of pocket as it is but must still buy data in order to get some work in , so I don't lose the little that I have. It's ludicrous! The 1 agent even had the audacity to ask me to rate her service....yes honey, when ***s fly or hell freezes over! To cut a long story short, I do not recommend vumatel/ Webafrica.....andivumi tu!