KVDW
Koos Van Der Westhuizen

1 reviews | Active since Apr 2019

11 Apr 2019, 09:26

No support Vumatel

Support non existing, yet when I signed the Fiber contract I was ensured that they will notify me of internet outage long before I even realized it was down.....!

0
Replies (3)
Vumatel
Vumatel's reply11 Apr 2019, 20:24
Official
Good Evening Koos 

We trust that you are well. 

We sincerely apologise for the experience you have had with us. Kindly email us on *** in order for us to assist you with your query. 

We hope you find the above in order. 

Kind Regards 
The Vuma Team 

Best regards,

KVDW
Koos Van Der Westhuizen's update12 Apr 2019, 07:26
Reviewer Update
It will be great if you can have a portal where customers can log into to get status updates, warnings and even report faulty networks. Your team of people were in the area lifting covers and fixed the network. Thank you very much!
KVDW
Koos Van Der Westhuizen's update12 Apr 2019, 07:26
Reviewer Update
It will be great if you can have a portal where customers can log into to get status updates, warnings and even report faulty networks. Your team of people were in the area lifting covers and fixed the network. Thank you very much!